Companies become so focused on maintaining or advancing their business that they often forget to plan for the risk associated with daily operations. Proper management of these risks would allow them to stay in business. Ignoring them could be catastrophic.
It’s not enough to just have a plan. In fact, the plan is probably the last thing you’ll look for when the crisis begins. You’ll rely on the strength of your team to make the right decisions at the right time. The value of the plan is to teach them how to make good decisions based on a strategy that you created for those events that could happen on your property.
It’s also about creating defensible space. Defensible space includes the protection of your employees and guest. However, it also protects your company and you from the consequences of the decisions that were made during the event. How you operate your property during normal business cycles sets the tone for how you will conduct business during the crisis.
- Do you know that your plan will work?
- Are you confident that you and your supervisors know exactly what to do when crisis strikes?
- Can you defend your plan, property, employees and the decisions that you make?